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FAQ


      This section provides information about problems and their solutions and frequent answers and questions related to the Power Ad Banner Manager 1.2 installation, operation and setup. The section will be continuously expaneded and updated.

Questions and Answers
 
· All buttons in the AdServer Manager are disabled and the AdServer does not appear among other services in the Control Panel/Services Window. What is wrong?

All services need to be installed correctly to behave like services. If some errors interrupt the installation process and the service was copied, but not installed, than the AdServer service installation can be finished by executing the following command from the Power Ad Banner Manager 1.2 directory:

AdServer.exe -Service

Note: The Service Manager window must be closed while the installation process is running. Otherwise the service will be locked.


· Can I execute the installation process repeatedly?

In some cases the installation process can fail because of some error or exception handling. It is recommended to run the whole installation process again.


· The AdLib ATL COM library was not found. What is wrong?

If the AdLib.dll library was copied but not registered, then the AdLib.dll registration can be done by the following command executed from the directory, where the AdLib.dll file is found:

regsvr32.exe AdLib.dll

Problems
 
· The AdServer.mdb database file was not found while starting the AdServer Database Application (AdSvrApl.mde).

Use the Refresh Links command from the AdServer Database Application menu Tools, select the AdServer.mdb database file location and press the Link button.


· The AdStat or the AdClient ISAPI DLLs is locked. I cannot overwrite them.

The ISAPI DLLs can be locked by W3SVC (IIS). To unlock the DLLs, you must stop the W3SVC (IIS), copy a new version of the DLLs and then start the W3SVC again.


· The AdServer Service is locked. I cannot overwrite them or install a new version of the service.

The Service Manager window must be closed while the copy/installation process is running. Otherwise the service will be locked.

How to...
 
· How to register Power Ad Banner Manager 1.2?

You can write to any address specified in the contact section to order a registered version. You will receive a unique serial number to change the free demo version to the registered version. For licensing policy and current prices please see the license/purchase section. You can then use the AdServer Setup reference in the Power Ad Banner Manager 1.2 Folder of the Windows Start menu. Write the obtained serial number to the corresponding edit line and then press the Register Now! button and restart your AdServer service to finish the registration process.


· How to start / stop / pause Power Ad Banner Manager 1.2?

You can use the AdServer Manager reference in the Power Ad Banner Manager 1.2 Folder of the Windows Start menu. Choose the Start / Stop / Pause button to execute the requested action. You can also set up the AdServer Service from the Start menu / Control Panel / Services Window. If the buttons are disabled or the service does not appear in the services list, continue the service instalation steps above in the section.


· How should I set up the Power Ad Banner Manager 1.2 registry entries?

You can use the regedit command and find the registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\AliaWeb\AdServer

The registry key has Connection and Parameters keys, which determine the functioning of the Power Ad Banner Manager 1.2. The second possibility is to use the AdServer Setup reference in the Power Ad Banner Manager 1.2 Folder of the Windows Start menu, change the values in the registry entries section and then press the write to registry button. The AdServer Service must then be restarted for changes to appear.

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